Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
The definition of vegan is that a product contains no animal products – so yes that absolutely makes our range fully vegan. Our products and their materials are not animal tested, making our range completely cruelty free.
Our hand wash bottles are made from recycled plastics. If you look closely at the bottle you can see they have a slight hue. This is from all the coloured bottles they have been recycled from. The rest of our collections are plastic free.
Yes! Our cartons are printed on PEFC forest friendly boards and printed with vegetable inks and can be fully recycled. Our jam jars and tins can be upcycled or re-purposed into a cute vase or a pot to store cotton-buds- the possibilities are endless. Best to give them a good clean with hot soapy water before re-using.
We use 100% pure vegetable wax sourced from North America and Brazil. We’re really proud to be a member of RSPO (Round Table on Sustainable Palm Oil). After full supply chain audits only ethical suppliers are chosen who do not contribute to de-forestation. Look out for the RSPO certification logo on the back of our soap packs.
Most of our collections including all of our candles and diffusers are made right here by hand in in our County Down warehouse. The rest of our products are made (not too far away) in Ireland and Great Britain.
Pop the jar in your freezer for an hour or more. The cold temperature will cause the wax to shrink and should just fall out of the glass, leaving you with a lovely little bit of wax to melt in a wax burner if you have one.
Candles need a little love to get the best out of them. The first time you burn your candle its really important to let it melt right to the edge and the entire surface is liquid. Candles have a wax memory and will burn to where it was last burned to, this is when a candle can tunnel and wax stays on the side of the jar. Keep your wick trimmed to around 1/4”, but not too short as the flame will struggle to fully melt the wax.
Candles are pretty, but they are still small fires. Follow these basic guidelines to keep yourself right.
- DO NOT burn candle to the very bottom. Stop burning when there is 10mm or less wax. We know how tempting it is, but when there’s no wax left, the flame will continue to burn, making the vessel extremely hot and dangerous.
- Learn the art of wick trimming. Trim wick to ¼” before burning. If the wick is too long the flame will be massive and your candle wont last, too short and the flame won’t be big enough to melt the wax. Try the wick trimmer in our Candle Care Kit
- It’s best to place your candle on a heat-resistant surface, as our jars and tins especially can get very hot. Our large candles come with a handy beechwood lid that you can rest your lit candle on.
- Try not to touch or move a burning candle, tempting we know, but that jar will be HOT.
- Always keep the candle within sight, especially if there are curious kids and pets around.
- Resist temptation to burn the candle for more than 4 hours, the jars become hot very quickly and can only withstand so much heat.
- Make sure your candle is completely extinguished before you go out or go to bed. Apart from the obvious danger, it would be a waste of a good candle…
- Extinguish your candle by gently blowing the flame out or use a wick snuffer. It’s then safe to remove any wick debris or soot crumbs.
- Best not to touch candle until it’s totally cooled down.
A good question. But not that straight forward! Our FieldDay fragrances are blends of essential oils, natural fragrance oils, nature identical raw materials and synthetic fragrance oil.
If you think of fragrance like a spectrum, with essential oil at one end and synthetic oil at the other end. There’s a whole world of natural and semi natural fragrance oils in between.
Essential Oil Mother Nature’s pure natural aromatic essence. We use essential oil in small quantities in some of our fragrances. But as they’ve a tendency to be volatile and cause sensitivity in some people, we balance them with a blend of oils to provide the best scent experience.
Natural Oil Made in a laboratory by ‘isolating’ components from plants. Natural fragrance oils are therefore made from a natural rather than synthetic material. For example, Limonene and Geranyl Acetate are isolates extracted from the plants of orange and lemongrass. You’ll notice Eugenol, Citral, Geraniol, Limonene, Linalool and others on our ingredient lists. These are plant isolates blended together to create a unique fragrance blend.
Nature Identical Oil Basically an oil made from chemically manufactured ‘isolates’. A nature identical oil is a chemical copy of a natural oil.
Synthetic Oil These are manufactured chemical oils made in a laboratory from synthetic compounds. In a fragrance, they will support and balance often volatile natural compounds. Although not derived from plants, the man-made process can allow for repopulation of forestry and actually reduce the demand for large scale growing of one plant type that can cause devastation in our world, as we have seen with palm oil.
All our oils, ingredients and products are vegan and cruelty free. We don’t use petroleum, parabens, phthalates or formaldehydes. As a company we are committed to making natural products and committed to our environment and planet, and only buy ingredients from companies that share our values.
Allergies are very personal, so we recommend you read the ingredients label on our packaging before buying as we’re unable to advise on individual cases. In order to create our fragrances we use – in small quantities – some of the 26 allergens that are listed by the EU as being reported as possible ‘contact allergens’. While there is currently insufficient scientific data to verify whether these ingredients do indeed cause allergies via contact with the skin, we nevertheless declare each of them on our packaging when their dosage obliges it. Yes, however if you have concerns please contact your GP or midwife.
Yes, however if you have any concerns please check with your vet. Never leave your pet unattended in a room with a lit candle or diffuser.
Yes, however if you have concerns please contact your GP or midwife.
Wax melts are chunky bars of fragranced vegetable wax- a popular alternative to candles and diffusers for scenting your home. Pair a wax melt with a wax burner (there are electric or flame options- we have a lovely one made by a potter in Galway!), break off a chunk of your melt (they come in a bar of 6), pop on top of your burner, light a tea light in the bottom of the burner (or switch on if using electric), and watch the wax melt while filling your home with a lovely fragrance!
Since we started way back in 2002 (you may remember us as bog standard!) we’ve been capturing and bottling the scents of our favourite Irish wildflowers and childhood memories. We love creating home fragrance that has the power to evoke and unlock emotions and memories that elevate your everyday. We pride ourselves on making high-quality products that are easy on the environment and your wallet. But there’s more to us than just fragrance… see next question!
There’s more to us than just fragrance- a desire to help conserve Irish land and habitats under threat. You can feel good about buying from us, in the knowledge you’re helping us to lend financial support to our local charity; Ulster Wildlife who endeavour to preserve our precious land and wildlife.
Our production schedules are full which means we can’t take on private label work. If you’re are looking for a personalised candle using one of our existing collections, please get in touch and we’ll see if it’s something we can work together on.
Much as we adore them, there’s more to us than candles and fragrances. We love the land in Ireland and have a desire to leave things better than we find them. We are aware that businesses can have a negative impact on the environment, but they can also be a force for good. That’s why we have teamed up with our local wildlife charity; Ulster Wildlife. We support them financially in their endeavours to protecting Irish land and habitats.
- We use recycled plastics for our hand care bottles. The rest of our collection is plastic-free.
- Our soaps are made with responsibly sourced planet friendly palm oil. Our diffusers are made with eco-friendly solvent.
- Our candle wax is made from responsibly sourced vegetable ingredients.
- All products are vegan and cruelty free
- Our cartons are printed on PEFC board using vegetable inks
- Our aluminium tins and glass jars have been designed to be re-purposed or up-cycled.
- All our packaging and labels are manufactured within several miles of FieldDay HQ.
- Our orders are packed with biodegradable tape, water soluble pellets and recycled paper.
- Our native Seed bombs encourage a fun way to restore our precious native Irish Wildflowers.
- All our boxed products contain a copy of our ‘Field Notes’ guide which features illustrations and information about Irish wildflowers and weeds.
The FieldDay team is a bunch of mostly County Down natives fuelled by coffee and buns, we love what we do here. Most of us are working mums or grannies and operate on flexible work schedules to fit round family life and commitments. As a UK company we fulfil all essential employment criteria such as those relating to labour laws, working hours, contracts and health & safety.
Apart from our website, check out our stockist locator to find your nearest stockist. Hopefully there’s one near you. If not let us know!
All orders placed Mon-Thurs before 11am will be dispatched on the same day. Orders placed over the weekend will be dispatched on Monday. For all UK/Ireland orders please allow 2-3 days for delivery. If your parcel is going on a longer journey to Europe please allow up to 5 days. For USA and Rest of world, allow 7-10 days.
You can track your order by checking out the tracking details in your confirmation email/text. If you didn’t receive your email or can’t find it (have a wee look in your junk folder first!) send us an email to email@example.com and we can help to track down your parcel.
Our shipping costs are applied at the checkout. Add the products you would like, and your shipping address to view shipping cost.
You can enjoy free shipping on all UK on orders over £50 (with the exception of the Highlands and Islands) and orders over €50 in Ireland. There’s always free click and collect on any purchase from FieldDay HQ Monday-Friday, between 9-3pm. Our address is 19A Monlough Rd W, Ballygowan, Newtownards BT23 6ND.
Yes, we happily send FieldDay to all far flung parts of the globe. In fact, we love to see our parcels heading off to interesting places! Unfortunately we’re unable to send our Seed Bombs and Seeds of Change Collection further afield than mainland Europe due to restrictions on different seed species entering other countries.
Our packing team here works fast, so please get in touch as quickly as you can with any changes or amends to your order. Email firstname.lastname@example.org for changes or to exchange/return an order.
Absolutely. We love to see heartfelt messages packed in with our FieldDay goodies. It’s a privilege for us to pass your message on. Your message can be added at the shopping cart/checkout.
If something is not 100% right, please email email@example.com. We’ll always go the extra (country!) mile to make sure you’re completely happy.